Guernsey
How To Make A Complaint
The Commissioner for Standards is responsible for considering complaints about the conduct of elected Members of the States of Deliberation. The Commissioner considers complaints made by members of the public and States’ Members, and can also initiate her own investigation if she believes that, at a relevant time, a breach of the Code of Conduct may have occurred.
Members are expected to behave in accordance with the Code of Conduct for Members of the States of Deliberation.
The Commissioner’s Statement outlines the processes she will follow in considering complaints and carrying out investigations.
How To Submit Your Complaint
If you believe that a States Member, Minister or Assistant Minister has breached their applicable Code(s) of Conduct, you can submit a complaint either
Online Submission
picfs.workpro-online.com/Client/complaints
In Writing
Commissioner for Standards, States’ Greffier Royal Court House,
St James’ Street
St Peter Port,
Guernsey,
GY1 2NZ
commissioner@pi-cfs.org
What To Include In Your Complaint
- In order for a complaint to be considered by the Commissioner it should:
- State the name of the complainant
- State the email, telephone and postal address of the complainant (unless the complainant is a current Member)
- Name the person who is the subject of the complaint
- State the acts or omissions of the Member complained of which are alleged to have breached the Code
- State the relevant provision or provisions of the Code which each act or omission is alleged to have breached
- Substantiate all allegations by sufficient evidence by sufficient evidence to satisfy the Commissioner that there is a prima facie case that a breach of the Code has occurred and that the complaint is not frivolous or vexatious or otherwise an abuse of the complaints process
- Relate to alleged conduct which falls within the scope of the Code of Conduct
The Commissioner will not accept complaints related to:
- Policy matters or a members’ political views or opinions;
- Service or performance standards or outcomes received;
- A complaint from a person who is not a Member of the States regarding words spoken by, or actions of, an elected Member during a meeting of the States;
- A complaint about a former Member of the States (unless in relation to article 20, 20A & 21 (confidential information)